1. Agency Service Charges
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1.1. One Time maid Salary is agency Service charges, the service charges must be done in 2 payments methods as mentioned below:
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a. Primary Payment - Intital 20% of payment Before starting the service.
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b. Secondary Payment - Remaining 80% of payment once the attendant had started working at your place. Secondary payment must be done within 6 Days of the service begins.
2. Benefits
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2.1. Replace Servant -
You Can Replace the Servant at any time if found the Servant not suitable for your requirement, Total Replacement provided by the agency will be 4 within 12 Months Validity.
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2.2. Feedback - Home Service takes your feedback on a serious note and works accordingly.
3. Security
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3.1. Document Verification - Home Service does all the document verification that is required and mandatory to validate the Servant's name, age and address.
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3.2. House Verification - For House verification our home service representative visits every servant’s house and validates the address shown in the document and re-verifies with the original document at their house.
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3.3. Corporation Verification - Servants are asked to bring the letter from their respective corporator stating their identity and residence address, if needed.
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3.4. Police Verification – The agency does not do Police Verification for servants.
4. Payroll Structure
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4.1. Payment should be done to attendant directly.
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4.2. In Case Client wants to make Payment to agency, agency will proceed the attendant salary and no extra charges will be applicable.
5. Salary Increment
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5.1. If found the work considerably more after starting the service the agency may increase the salary as required.
6. Leaves
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6.1. Monthly 3 paid leaves should be provided to attendant as per agency guidelines.
7. No Objection
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7.1. The Home Service is not responsible in case, if any accident happened/done by Servant by his/her own mistake or by another’s mistake. No amount will be deducted from salary in case of the above scenario.
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7.2. The Home Service is also not responsible if Servant found guilty at your workplace by doing any criminal activity.
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7.3. If giving any expensive object to maid like Gold, Mobile, Silver, any appliance, Advance money etc. you must inform prior to agency. If fails, Agency will not be responsible and can’t make any deduction in salary when needed.
8. Stop Service
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8.1. You should inform 10 – 15 days prior, if you are willing to stop the service.
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8.2. Home Service Can stop the service and block you if found that you are rude with Home Service staff, Servant or gone against the home service policy.
9. Change In Requirement
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9.1. To make any changes in existing work requirement (i.e. change of time, Address, Added More/Less work than before, any financial subjects, etc.) should be informed prior to Home Service before having discussion with maid.
10. Conflict Of Breaking Policy
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10.1. If doing any fraud with agency or going against the Agreement/Policy in any matter, agency is capable to take legal action.
If the terms and conditions offered herein are acceptable to you, you hereby agree to enter into an Agreement on our servant date of joining or at any time thereafter in the format prescribed by the agency.
This mail acknowledges you that you state and agree and will abide to all Home Service Policy as mentioned above once we are into the service.
We Welcome you to the Home Service Family and wish you a successful and stress free life with us.